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The hotel industry has seen numerous data breaches in the last few years. While it has been networks and POS systems that were hardest hit, many hotel operators overlook a more common, low-tech threat to their information security: paper documents.
According to Trustwave Global Security Report, the fourth largest share of breach incidents happened to the Hospitality Industry, affecting both the large chains as well as smaller and single properties.
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Recommended Information Security Services for Hotels & Hospitality
Protecting confidential information isn’t just a best practice, it’s the law!
Like most industries that work with private and confidential information, the Hotel industry is no different. And laws designed to protect identities, financial data, and personal privacy come with strict rules and strong fines.
Here are a just few of the information security laws that apply to your industry. The Federal Trade Commission and other federal government entities can bring an investigative action against a hotel and impose penalties, if not complied with the law.
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Payment Card Industry (PCI) Security Standards
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Fair and Accurate Credit Transactions Act (FACTA)
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Gramm-Leach Bliley Act
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Sarbanes-Oxley Act
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General Data Protection Regulation (GDPR)
Payment Card Industry (PCI) Security Standards
Aims to enhance security for consumers by setting guidelines for any company that accepts, stores, processes, or transmits credit card information. The act focuses on improving payment security throughout the transaction process created by the major payment card brands.
Fair and Accurate Credit Transactions Act (FACTA)
Ensures accuracy and privacy of consumers’ financial information and requires effective policies in the workplace to secure destruction of consumer information to prevent identity thefts and unauthorized access to the information.
Gramm-Leach Bliley Act
Protects the privacy of consumer information held by any business that provides financial products or services. It also ensures privacy protections against the sale of any private financial information. Violators can be fined up to $1,000,000.
Sarbanes-Oxley Act
Is an act set up for publicly traded companies to protect investors by improving the accuracy and reliability of corporate financial disclosures. The act also requires secure document retention and destruction – to better protect against corporate and accounting fraud.
General Data Protection Regulation (GDPR)
Protects the personal data and privacy of EU citizens and applies to all companies, whether they operate in the EU or outside, that store or use any information about EU citizens.
Payment Card Industry (PCI) Security Standards
Aims to enhance security for consumers by setting guidelines for any company that accepts, stores, processes, or transmits credit card information. The act focuses on improving payment security throughout the transaction process created by the major payment card brands.
Fair and Accurate Credit Transactions Act (FACTA)
Ensures accuracy and privacy of consumers’ financial information and requires effective policies in the workplace to secure destruction of consumer information to prevent identity thefts and unauthorized access to the information.
Gramm-Leach Bliley Act
Protects the privacy of consumer information held by any business that provides financial products or services. It also ensures privacy protections against the sale of any private financial information. Violators can be fined up to $1,000,000.
Sarbanes-Oxley Act
Is an act set up for publicly traded companies to protect investors by improving the accuracy and reliability of corporate financial disclosures. The act also requires secure document retention and destruction – to better protect against corporate and accounting fraud.
General Data Protection Regulation (GDPR)
Protects the personal data and privacy of EU citizens and applies to all companies, whether they operate in the EU or outside, that store or use any information about EU citizens.
Learn to recognize the risks.
Most people fail to identify confidential information correctly. While obvious things like photocopies of a guest’s drivers’ license are quickly flagged, equally common items like a booking confirmation or a reward program statement might get missed.
If you create, collect, or dispose of these types of documents, you and your hotel could be at risk for an information breach.
- Booking Information
- Conference Room
- Presentation Leave Behinds
- Credit Card Slips
- Guest Itineraries
- Boarding Passes
- Reward Program Statements
- HR Documents
- Financial Reports
- Guest Personal Records
- Customer Receipts
The Shred-it Advantage: Leading in Secure Document Destruction
Shred-it protects organizations' information for their people, customers and brands. With 30 years of experience, our primary focus on document security helps ensure your confidential information remains confidential. We offer paper, hard drive, and speciality shredding services.
Service Reliability
With the largest shredding fleet and the largest service footprint in North America, we are where you are.
Security Expertise
With the most NAID AAA certified mobile/on-site and plant-based facilities, we keep your information safe.
Customer Experience
With the highest customer satisfaction among all vendors, we are 100% committed to your protection and satisfaction.
Don’t Underestimate the Risk of a Paper-based Data Breach
42%
of disclosed data breaches were physical—including document theft—in 2021
Verizon, Data Breach Investigation Report, 2021.
4 out of 10
business leaders
rate the risk of an attempted data breach in the next 12 months as a ‘4’ or ‘5’ on a 5-point risk scale
Stericycle, Data Protection Report, 2021.
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The 2021 Shred-it Data Protection Report (DPR) goes into depth to analyze the perceptions and practices around information security across various industries. Learn more about how businesses can protect their organization from information security threats.
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